• ordered before 15:00 tomorrow in the house
  • Free shipping from € 300
  • Two weeks to change your mind
  • Always free Returns
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Home >  Shipping & Returns

Shipping & Returns

Delivery
Receipt of international orders take 4-8 business days. In general, the total processing time and shipping are equal to the total duration of the delivery. The treatment time generally varies from 24 hours to 2 days. Processing time includes receiving your order, transmitting information to the warehouse of the case, packaging and shipping the product. After the end of treatment, the transfer begins. Delivery time is the transit time from the warehouse to express your delivery address. International shipping

We offer express shipping with insurance shipping box and confirmation of surveillance. It usually takes 4-8 working days for delivery. 24-48 overtime processing time and can take up to 48 extra hours in case we need to contact the payment processor for verification of the credit card. We will not be responsible for the enforcement of customs duties in each country. We charge the full price of the ticket for all returns, and international trade.

* For unclaimed or returned packages due to incomplete address, the actual shipping costs will be deducted from the refund.

* If your order did not arrive on time, there may be delays due to custom processing compensation for your country. Do not hesitate to contact us to help you locate the package at any time.

Order tracking
Order tracking is available in the My Account page or send a tracking link with the tracking number by email when the order was shipped.

If your order appears late, you should consider the following points:

* Delivery is available only on weekdays, Monday to Friday.

* In some parts that carriers collect or transport.

* Please contact us for assistance.

Return policy
We are committed to selling high quality products we hope you will enjoy using but we also know that, for one reason or another, there may be a time when you need to return or exchange something you bought. Make sure you check your items carefully before they are used or installed. You can also keep your receipt or order number, which is on the delivery confirmation or a package, which may be required as proof of purchase in case of questions after sales. If I change my mind ...

Defective items
Items will be checked by our evaluation team, and where the object is considered to failure due to defects in workmanship or material, our website refund or replacement delivery without charge. If deemed not to be defective, it will not qualify for an exchange or refund under this kind of return.

Exchange
* All returns must be returned at the international level within 30 days of receipt of the order.

* Shipping costs for international trade are paid by the client (unless the defect was caused by us). All taxes, fees or taxes that must be paid for returned items are the sole responsibility of the customer.

Return Instructions
Follow the instructions below to return an item:

Please send us an email to specify the reason for returning at first, our support staff will provide the delivery address.

Please be careful when you remove and repackage your products.

Attach a sheet of paper containing the following information:

* Our name ordered on our website.
* Order
* Specify the reason for returning the item

* The email address ordered on our website.

Please put this piece of paper, and equipment to be returned in a parcel, and mail to us. Please provide the tracking number once you have forwarded them. We take no responsibility for returning goods that are lost in transit. If you are interested, we recommend that you send the goods by registered post and retain proof of posting.

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